Responsible Gaming
Gaming Should Be Entertainment, Not Income
We are committed to promoting responsible gaming practices. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never see it as an investment or income source.
If you are accessing non-GamStop casinos, it is your responsibility to gamble responsibly and within your means.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. It is illegal for anyone under the age of 18 to gamble.
If you are under 18, please do not access gambling websites. If you are a parent or guardian concerned about a young person's gambling, please reach out to the support organizations listed below.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, please seek help immediately:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to try to recover money
- Hiding gambling activity or lying about how much you gamble
- Experiencing mood swings or irritability when unable to gamble
- Neglecting family, work, education, or social responsibilities due to gambling
- Using gambling to escape from stress, anxiety, or emotional problems
- Borrowing money or going into debt to fund gambling
- Failed attempts to reduce or stop gambling
- Feeling anxious, depressed, or experiencing suicidal thoughts related to gambling
- Gambling with money needed for essential expenses like rent, bills, or food
Self-Help Tools & Responsible Gaming Features
Most reputable casinos offer the following tools to help you stay in control:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose before stopping play
- Reality Checks: Regular reminders during gameplay about how long and how much you have been playing
- Session Limits: Automatically log out after a set period of time
- Self-Exclusion: Temporarily or permanently exclude yourself from a casino or use national self-exclusion schemes
- Account Closure: Close your account if you need to take a break from gambling
Take advantage of these tools to maintain control over your gambling activity.
Support & Help Organizations
If you or someone you know is struggling with problem gambling, confidential support is available:
United Kingdom
- GamCare – Free counselling, support, and information for problem gamblers and their families
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free, confidential, 24/7) - GamStop – The National Self-Exclusion Scheme for online gambling in Great Britain
Website: www.gamstop.co.uk
Self-exclude from all UK-licensed online casinos and betting operators - Gamblers Anonymous – Free peer-support meetings and recovery programme
Website: www.gamblersanonymous.org.uk
Phone: 0330 094 6835 - National Problem Gambling Clinic – NHS specialist treatment service
Phone: 0203 864 6574
International Support
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telephone Counselling: 0800 1 37 27 00 (free, confidential)
Need Help Now?
If you or someone you care about is struggling with problem gambling, please reach out for help today. Support is available, confidential, and free. There is no shame in asking for help – it is a sign of strength.
Contact one of the organizations listed above or speak to your GP about gambling support services in your area.